POPI Act | Gusha | Protecting Your Personal Information

Introduction

Gusha is committed to protecting the personal information of our customers and users. This policy explains how we collect, use, and protect your personal information. (POPI)

What personal information do we collect?

We collect personal information from:

Online shop orders and user accounts

Forms and surveys filled out on our website

Customer interactions with our team

This information may include:

Contact details (name, email, phone number, address)

Order history and preferences

Payment information (processed through PayFast, not stored by us)

How do we use your personal information?

We use your personal information for:

Gusha marketing and promotions

Processing and fulfilling orders

Improving our products and services

Resolving customer queries and support

Sharing personal information

We share your personal information with:

Our courier company for delivery purposes only

PayFast for payment processing (your payment details are not visible to us)

We do not share your personal information with anyone else, unless required by law or to protect our rights.

Protecting your personal information

We take reasonable measures to:

Securely store and protect your personal information

Prevent unauthorized access or disclosure

Ensure our team and service providers handle your information confidentially

Your rights

You have the right to:

Access and correct your personal information

Object to processing or request deletion

Lodge a complaint with the Information Regulator

Changes to this policy

We may update this policy from time to time. Please check our website for the latest version.

Contact us

If you have any questions or concerns about our POPI policy, please contact us at info@gusha.co.za.

By using our website and services, you consent to the collection, use, and protection of your personal information as described in this policy.

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